Frequently Asked Questions
Are any purchases final sale?
Most items at Milano & Main are eligible for return or exchange within 14 days of delivery, provided they are unused and in original condition with all tags attached. However, certain items marked as "Final Sale" at the time of purchase are not eligible for return or refund. Please review the product listing carefully before purchasing. If you have questions about a specific item, contact us before ordering.
When will I get my order?
Orders are typically processed within 1–2 business days. Standard shipping takes 5–7 business days, while expedited options are available at checkout. Once your order ships, you'll receive a tracking number via email. Please note that delivery times may vary during peak seasons or due to carrier delays.
Where are your products manufactured?
Milano & Main carries authentic luxury designer products sourced exclusively from authorized European distributors. Our products originate from the designers' official manufacturing facilities across Europe, including Italy, France, and Spain — the heartlands of luxury fashion craftsmanship.
How much does shipping cost?
We offer the following shipping options:
- Standard Shipping: Calculated at checkout based on your location and order weight
- Free Shipping: Available on qualifying orders — check our current promotions for details
- Expedited Shipping: Available at checkout for faster delivery
For exact shipping costs, add your items to cart and proceed to checkout to see all available options for your location.